Clerk – Medical Education Office | Sidra Medicine | Ar Rayyān

Job description

Organizational Profile
Sidra Medical and Research Center is a state of the art academic medical center that will function to the level of the highest international standards. Its clinical focus is on the specialty care of women and children.
Sidra’s Vision is: “Sidra Medical and Research Center will be a beacon of learning, discovery and exceptional care, ranked among the top medical centers in the world”.
Achieving This Vision Will Encompass Three Essential Activities
World Class: Patient and Family Centered Care Health Education Biomedical Discovery
Sidra works closely with Weill Cornell Medical College in Qatar and Hamad Medical Corporation across all three activities to raise the standard of health and health care throughout the State of Qatar.
Department/Branch Profile
Sidra’s Department of Medical Education is overseeing the functions and operations of the graduate medical education training programs governing the training of residents and fellows, undergraduate medical education program and continuing medical education and the professional development of physicians in Sidra.
The Department ensures that ACGMEI accreditation standards are consistently applied and maintained across Sidra Residency and Fellowship Training programs and develop GME policies and procures that is essential to provide quality education for residents, fellows and medical students in a safe and supervised clinical training environment.
Job Summary: The Clerk is responsible for preparing and maintaining complete, up-to-date, accurate and concise departmental and residents and fellows personal records at all times. The incumbent assists the Administrative Staff in the department in the day-to-day activities and the Program Coordinator in Medical Education in the daily activities of the training program and document management requirements with proper version control. The incumbent assist in documenting and entering data into electronic database management system deployed in Medical Education Dept.
Key Role Accountabilities
Collects and gathers documentations from Residents and Fellows and Program Directors for further processing.
Prepares charts for document scanning, performs quality checks on scanned images
Performs clerical work for the department and communicates efficiently with all stakeholders through various methods (Calls, emails and direct contact) to collect the details.
Prepares and maintains comprehensive and updated databases of residents, fellows and medical students by filing and re-filing case notes and observations and ensuring that the databases are managed and kept in paper based files or electronically.
Ensures that all the data filed is updated, accurate and complete and meets the data quality standards of the department and ACGMEI and JCI.
Provides information in a prompt, efficient and professional manner
Distributes and collects records as and when required
Maintains the confidentially of all department, residents and fellows records.
Assists admin Staff and Program Coordinator in the day-to-day activities of the department.
Assists in organizing meeting and educational activities for physicians as required by the department.
Assists in responding to enquiries from the external and internal stake holders and public who are seeking information about Residency and Fellowship Programs.
Assists the Director and Chair in maintaining accurate records and updating policies and procedures.
Assists the Director and Chair in the preparation of accreditation project and performs tasks as needed.
Adheres to Sidra’s standards as they appear in the Code of Conduct and Conflict of Interest policies
Adheres to and promotes Sidra’s Values
In view of the evolving needs and opportunities within Sidra, this position may be required to perform other duties as assigned and reporting relationships may vary.
Qualifications/Experience and Skills - Selection Criteria:
Diploma in related field
Bachelor’s Degree
2+ years of experience in records/ data management
3+ years of experience in records/ data management in academic or healthcare industry
Certification and Licensure
Professional Membership
Job Specific Skills and Abilities
Multi-Tasking and Time Management
Team Work and Collaboration
Ability to work under a stressful work environment
Capable of adapting to dynamic work environment
Capable of adapting accreditation standards into processes and procedures as needed.
Ability to work in a diverse multi-cultural work environment
Understanding of accreditation standards.
Excellent communications skills
Attention to detail while preserving high levels of output
Demonstrated electronic documentation, archiving and organization skills
Proven ability to maintain confidentiality of records and internal communication at all times.
Proficiency with Microsoft Office suite
Fluency in written and spoken English