Front Office and Patient Care Administrator | Nathan & Nathan Consultants Pvt Ltd | Dubai

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Job Description

As Front Office Associate, the role holder shall report to the Management, will be responsible for coordinating and attending outgoing and incoming calls, directing calls to appropriate person, mail distribution and providing additional clerical support. As Front Office Associate, you shall be first point of contact for the entire organization, which requires a positive attitude and polished, professional appearance. This position will multi task a variety of front office activities. In addition, the role holder shall also coordinate and fulfill administrative duties of the office.
Welcoming on-site guests, determine nature of business and announce guests to appropriate personnel
Answering incoming telephone calls, determining purpose of callers, and forwarding calls to appropriate personnel or department.
Taking and delivering messages or transferring calls to voicemail when appropriate personnel are unavailable.
Scheduling conference rooms.
Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files.
Coordinate with vendors and services they provide.
Ensure main voicemail reflects office closings, special events as well as posting office closed signs.
Answering questions about organization and provides callers with address, directions, and other information requested.
Receiving and forwarding incoming faxes.
Receives sorts and distributes mail.
Support administrative and special projects requirements, as assigned.
Coordinate office activities and operations to secure efficiency and compliance to company policy.
Supervise administrative staff and divide responsibilities to ensure performance.
Track stocks of office supplies and place orders when necessary.

Polished professional with outgoing attitude, be a team player and love to make guests feel comfortable.
Excellent typing skills, high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Acces, MS PowerPoint).
Demonstrated excellent organizational, coordinating and personal interface skills.
Commitment to work overtime on occasion.
Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.
Demonstrate excellent written and verbal communication skills, including the ability to successfully communicate with the public, other employees and vendors.