General Administrator | Pearson | Dubai

Job description

General Administrator
Pearson VUE ( is the global leader in computer-based testing for information technology, academic, government and professional testing programs around the world. Pearson VUE provides a full suite of services from test development to data management, and delivers exams through the worlds most comprehensive and secure network of test centres in more than 180 countries, where we validate the skills and knowledge of millions of individuals every year.Pearson VUE offers a great environment to start or grow your career, we are now hiring for a General Administrator to join our team based in Media City, Dubai.
Pearson VUE is a business of Pearson, the world's leading learning company with global-reach and market-leading businesses. Pearson is listed on both the London and New York stock exchanges (UK: PSON; NYSE: PSO).
This position will provide receptionist duties to Pearson VUE, Pearson Education and Certiport within the Arjaan Dubai Office.
Key Responsibilities
To assist with the day to day running of Reception as required
To assist the Facilities Team when required in all their duties
All employees have a responsibility to co-operate in promoting and maintaining a safe and healthy working environment, and to take reasonable care of their own health and safety at work and that of all other staff that may be affected by their acts or omissions. Line managers have specific responsibility for the health and safety of their direct reports and other team members for which they have general management responsibility.
All employees are also responsible for supporting and implementing the company’s policies and procedures around the Health and Safety, Security, Quality and Business Continuity arrangements that apply in their role/work function. Full details of these policies and procedures are available on SharePoint.
Key Activities

Welcome visitors at Reception and announce them to the respective team member.
Receive deliveries, check the delivery note and sign off.
Support the management team by preparing conference rooms for visits – including refreshments & catering for lunch orders and meetings.
Coordinates and arranges meetings – including refreshments & catering for lunch orders and meetings, preparing agendas, reserving and preparing facilities. Recording and transcribing minutes of meetings
Support the team by taking the minutes of meetings as required.
First point of contact with suppliers and building facility. Help in raising purchase orders, quotations, suppliers’ contracts, etc.… In addition to coordination of suppliers visits when needed.
Some physical work might be required in handling and moving deliveries, consignments and furniture.
Assist, as needed, in projects and client services activities
Ensures knowledge of staff movements in and out of organization
Work with the Marketing team in UK, US & Dubai, to issue business cards as well as act as a liaison for exhibitions and events (such as GITEX), in addition to the office branding.
The PRO (Public Relations Officer) for Pearson VUE in TECOM Government, process all the resident visas, employment contract and the Labour Cards on behalf of the Company.
Take, submit & collect all necessary documentation in order to organize all Employee official paperwork.
Provide all salary requests such as salary certificate, Salary transfer letter, NOC Letter for Pearson VUE employee, and work with in-country HR team from Pearson Education for relevant signature and the stamp.
Work with In-country Pearson Education HR team and UK HR team to process Medical Insurance for employees.
Work closely with Accounts Payable on generating payments and expenses and to make sure all the bills to be paid on time.
Provide Monthly analysis of budget activity for Dubai office and discuss it with the manager.
Provide reports to Middle East clients when needed to support client services.
Provide different employees related reports to support operations.
Provide and maintain regular checks, documents and policies to support Health & Safety, and Business Assurance policies and audits.
Essential/ Desirable Experience & Qualifications
Extensiveknowledgeand experience in an office administration role is essential.
Excellent Computer Skills such as: MS Office Word, Excel & Internet, share point, etc..
Excellent telephone manner
Acquainted with (or willing to learn) basic maintenance on copier, fax and printer machines.
Enthusiastic, energetic and customer focused team player.
Effective time management and organisational skills.
Flexible and adaptable team member who can perform well in a fast paced and sometimes pressurised environment
Customer service orientation with excellent interpersonal skills
Information management and confidentiality
Attention to detail
Use of own Initiative and reliable
Flexibility to live and work in UAE
Fluent in English (verbal and written)
Arabic language (verbal and written) is preferred
Experience in Visa and TECOM processes is a bonus.
Working Arrangements
Standard working hours in the UAE (45 hours per week) Sunday to Thursday or as necessary to complete internal or client lead projects. (Subject to change as per business requirements)
Out of standard hours working as required
Primary Location: AE-AE-Dubai
Job: Office Support
Organization: Assessments VUE
Employee Status: Regular Employee
Job Type: Experienced
Shift: Day Job