Front Desk Receptionist | Rezidor Hotel Group | Manama

Job description

Position Description The Diplomat Radisson Blu Hotel, Residence & Spa Bahrain is seeking candidates to fill up the position of Front Desk Receptionist
Reporting to the Reception Manager, you will have the following responsibilities:
To maximize guests satisfaction by providing friendly, efficient and hospitable service in the front desk
Responds to customer requests for information about the hotel and its surroundings
Arranges fulfillment of customer services by working with Bell staff, Housekeeping, Reservations and Room Service
Allocates rooms and issues appropriate keys
Follows-up and verifies arrivals by updating registration cards
Monitors customer accounts to insure adherence to hotel credit limits by completing high balance reports and verifies accuracy of registration information
Demonstrates a working knowledge of all services and facilities of the hotel, and effectively assists the hotel’s guests
Proficient in Front Office procedures
Commercially focused
Fluency in English, both written and oral. Arabic or any other language is considered as a plus but not necessary
A young, motivated and enthusiastic individual who has a natural attitude towards providing excellent quality service.
Possesses working knowledge of Opera Property Management System
Strong and dynamic team player able to build effective relationships with colleagues and guests
Expat position offering competitive salary and an exciting range of benefits
Do you have the spirit, flexibility and confidence to make a difference? If so then your career starts here at The Carlson Rezidor Hotel Group
Only shortlisted candidates will be contacted Hotel or Business Details The Diplomat Radisson Blu Hotel, Residence and Spa is a luxurious City Centre Hotel overlooking the breathtaking sea view and the skyline of Manama
Situated in the heart of Bahrain’s business, shopping and cultural hubs, the hotel is placed at a focal point between the city’s historical landmarks, traditional souks, modern high-end shopping and Bahrain’s bustling business district.
Guests can enjoy fabulous views of the city’s breathtaking skyline and sea views from all rooms which feature floor to ceiling windows, high speed internet access, whilst our suites have been designed for luxury and space in mind.
The Diplomat Radisson Blu Hotel, Residence & Spa’s prime location, offers easy access to all of the city’s attractions and entertainment features, making it the perfect place to stay in Bahrain.
All rooms offer breathtaking views of the city skyline
and sea views from their floor to ceiling windows
Featuring 367 rooms including 141 suites ranging from one to three bedrooms, our suites offer varying styles from traditional to contemporary modern with lounge area, living rooms and many equipped with kitchenettes
Our Standard Rooms, Royal Club rooms and all suite types include individual climate control, complimentary coffee and tea making facilities, floor to ceiling windows with stunning views of the Bahrain’s skyline, Concierge facilities, 24 hour room service,
Wireless internet access as well as free access to the hotel’s Spa Health & facilities. The hotel offers 3 Royal Club floors with a dedicated Royal Club Lounge on the 10th floor, featuring daily benefits as well as superb view.