Front Desk/Patient Coordinator | Dr. Basem Ashoor Medical Center | Al Belad Al Qadeem

Job description

We would like a motivated and skilled communicator to join our team as a Front Desk/Patient Coordinator. The Front Desk/Patient Coordinator is expected to answer phone calls, and to schedule and confirm appointments daily. They are also expected to become familiar with the various treatments and procedures that are carried out in the medical center, and to educate patients about them. Other responsibilities include maintaining office records and files, interacting with the accountant with regards to daily patient billing, and handling some social media marketing responsibilities. Candidates for this job should be professional, friendly, and have great social skills, as their interactions with patients reflect on the quality of service at the medical center. They should also have strong written and verbal skills, and should be highly proficient in both Arabic and English.  It is preferred that candidates have former experience in customer service.